Happy Customers

It's always lovely to hear great feedback from our customers. We are especially proud of this feedback from one of our very happy customers. 

Dear Bonnie and the team at Pets Palace

Just a note to say how very pleased I am with the outstanding service your company has provided me over the last few weeks. Not only do I find your products uniquely wonderful but you are always ready to answer any question I might have, (whether product- or dog-related in general), very helpful and friendly and offer fantastic customer service.
You have surely won my loyalty. It is a pleasure doing business with you.
Thank you again! Looking forward to my next purchase from you!

Wishing you a merry Christmas!
Tanya Rochat

We always appreciate feedback from our clients, both good and bad.?So if you have any feedback or comments please don't hesitate to let us know :)

Send us an email :customerservice@petspalace.com.au and we will respond to you promptly.
Phone Us:Call our hotline on 1300 882 339 from Monday - Friday, between 10am and 6pm AET, and Sat/Sun 10am-4pm and we will gladly be of assistance.Tel: 02 9519 8777 (Sydney Local)
Fax Us: 02 9519 4117
Retail Shop - Now Open 7 Days!
Pets Palace - Shop 28, 617-627 King St Newtown NSW 2042Sydney Park end of King Street, opposite Lifestyle fitness gym
Open Mon - Fri 10am-6pm and Sat & Sun 10am-4pm (Closed Public Holidays)Please note we do not sell pets of any kind & only stock items for dogs and cats.

FREE SHIPPING AT PETS PALACE

From now until the 16th Dec we are giving free shipping on all orders over $49. Just enter the code FREESHIP at the checkout.

Happy shopping :)

2012 Dogstar Winners

Pets Palace

Congratulations to our 2012 Dogstar Winners and thank you to everyone who entered,we hope you enjoyed it as much as we did.We had the biggest number of entries this year making this years Dogstar the biggest and best yet. 

1st Place Vannesa who’s WON a 16 gig Apple iPad (3) with wifi and a $200 Pets Palace Gift Voucher to spend online or in-store.

2nd Place Alane who’s WON a $50 Pets Palace Gift Card and $50 Westfield voucher*.

3rd Place Lauren who’s WON a chocolate gift pack, packed full of Cadbury’s goodies.

DogStar Finalists 2012!

Hello All,
The Pets Palace Dogstar competition is huge this year. We have ad a record number of entrants and a record number of votes. There's just over 2 more weeks until the winner is announced  Log onto https://www.facebook.com/PetsPalace?ref=hl to cast your vote.


1st: Vanessa 6232nd: Sue 1783rd: Lauren 1724th: Alane 1635th: Emily 926th: Lynda 297th: Stephanie 188th: Aimee 139th: Craig 1310th: Vicki 9

Dogstar competition 2012 Finalists !

Congratulations to our top 10 Dogstar finalists. We've had a record number of entries this year and it was hard picking only 10 from all the great entries. Thank you to everyone that took part :)

We have chosen the top 10, but its up to the public to chose the final winners! To pick your favourite go to https://www.facebook.com/PetsPalace?ref=hl and click like to vote for your favourite pet picture.

There's some great prizes up for grabs this year. The 1st  place winner will win a Apple Ipad 3, a $200 voucher to spend at Pets Palace and their winning pet picture featured on the Pets Palace Winners banner for 2 weeks.

Runner up prizes include a $50 pets palace voucher, a $50 Westfield voucher, a chocolate gift pack and 2 weeks featured on the Pets Palace banner.

Get voting now!

Scream for Halloween!

Halloween is soon approaching; sweets, trick or treats  and of course fancy dress. Pets Palace has a great selection of fancy dress costumes for this Halloween to make your pet look as cool as possible.

We have so many many costumes we are offering a 15% discount off all fancy dress costumes until 31st October.Check out our huge range at http://www.petspalace.com.au/dogs/dog-and-puppy-fancy-dress.html

Angry Cats after a Visit to the Vet?

If you have more than one cat at home, you probably know that after a visit to the vet the relationship between them can go a little sour. This is because, cats recognize each other via small, not sight. 

We posted a great article on how to address the issue on our website, read it here